Terms & Conditions
Terms and Conditions Acknowledgment
By utilizing the Au Naturel Jewelry Inc. website, available at www.aunatureljewels.com, and any related global subsidiaries or affiliate sites that adopt these stipulations, you’re affirming your acceptance of these Terms. If Au Naturel products carry additional provisions, such additional provisions take precedence over these Terms when they conflict. Your engagement with the site signifies your consent to abide by these Terms, which you should review thoroughly. Avoid using the site if you disagree with these Terms.
Modifications to Terms
Au Naturel Jewelry Inc. reserves the right to update or alter these Terms at its discretion without prior notice. Changes take effect immediately upon notification, which may include site postings. It is your duty to periodically check the site for any such changes that might influence your rights or duties. Using the site post any changes means you accept the updated Terms. Cease usage if you disagree with the changes.
Ownership and Use of Site Content
All materials on the site, such as texts, visuals, and sounds, are exclusively owned by Au Naturel Jewelry Inc. or its partners and are safeguarded by Canadian and international law. The content is available for your private, non-business use only. Downloading, printing, and storing the content for non-commercial use is permissible. However, any implied permission to employ trademarks or service marks from the site is strictly prohibited without explicit written consent. The company will rigorously enforce its intellectual property rights.
Trademarks
Au Naturel Jewelry Inc. , the Au Naturel Jewelry Inc. logos, and any other product or service name or slogan contained in our Site are trademarks of Au Naturel Jewelry Inc. and/or its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Au Naturel Jewelry Inc. or the applicable trademark holder. You may not use any metatags or any other “hidden text” utilizing “Au Naturel Jewelry Inc. ” or any other name, trademark or product or service name of Au Naturel Jewelry Inc. without our prior written permission. All other trademarks, registered trademarks, product names and Au Naturel Jewelry Inc. names or logos mentioned in our Site are the property of their respective owners.
Use of the Site
You are authorized to access and use the Site, as well as electronically copy, print, and otherwise reproduce portions of the Site materials for your personal, non-commercial, and informational purposes only, subject to a limited, non-sublicensable license. This license does not apply to regions where such use is prohibited without one. Such license is subject to these Conditions and does not include: Your licensed use of Au Naturel Jewelry Inc.’s website is for personal, non-commercial purposes and expressly excludes: reselling or conducting commercial activities with site content; harvesting product information for business use; publicly distributing or displaying any site content; creating adaptations or changes to site material; using automated systems to interact with the site; downloading substantial parts of the site content not explicitly permitted; obstructing the site’s display through intrusive digital elements; disrupting the website’s normal functionality; or employing the site’s materials in a manner not aligned with their intended personal use purpose. This license can be revoked for non-compliance. Such use must be obtained in advance from Au Naturel Jewelry Inc. in writing. In addition to copyright and trademark laws, as well as applicable communications regulations and statutes, such unauthorized use may also be in violation of other pertinent legislation. Notwithstanding what is expressly stated herein, nothing in these Conditions shall be construed by estoppel, implication, or otherwise as granting a license to intellectual property rights. Anytime, this license may be revoked.
Information on Our Site
Au Naturel Jewelry Inc. assiduously ensures that information provided via our digital platforms, including but not limited to, our official website, electronic correspondence, live chat, and telephonic communication channels, reflects the latest and most reliable data. Nevertheless, the Company does not guarantee the infallibility of such information, acknowledging the possibility of sporadic inaccuracies or typographical discrepancies, particularly with respect to pricing. These errors are not deemed legally binding upon Au Naturel Jewelry Inc., which retains the unilateral right to effectuate corrections or modifications at any juncture.
Consequent to the discovery of such discrepancies, Au Naturel Jewelry Inc. retains absolute discretion to either inform the consumer prior to dispatch or to enact order annulment and subsequent notification thereof. For transactions predicated upon erroneous information, consumers possess the sole recourse to seek order revocation. In circumstances where merchandise has been dispatched under the aegis of incorrect data, the consumer shall be presented with the option to initiate a return for a full reimbursement or to remit an amount equating to the discrepancy between the stated and actual price, in accordance with the stipulations delineated within our Return Policy.
Au Naturel Jewelry Inc. functions as a made-to-order enterprise, maintaining a dynamic inventory of materials. Immediately, we shall apprise the customer of any viable alternatives. On the website of Au Naturel Jewelry Inc., products might be depicted in proportions that deviate from their true dimensions. Colors and sizes of product photographs may exhibit minor variations due to the variability in computer monitor settings. To adhere to industry regulations and standards, the actual carat weight may deviate by 0.05 carats from the weight specified. In the context of gemstone and pearl dimensions, a 0.25mm tolerance is observed. When a diamond jewelry set comprises multiple diamonds, the minimal total carat weight of the item is specified. Color and clarity categories are denoted by an average or minimum value, which is contingent upon the quantity of diamonds present. If a minimum quality is specified, all diamonds contained within the item meet or surpass that standard. When conveyed as a mean, the quality as a whole meets or surpasses the specified grade.
Custom or standard, Au Naturel Jewelry Inc. retains absolute, unrestricted rights to all jewelry designs and may sell or market jewelry based on such designs.
Prices and product specifications of Au Naturel Jewelry Inc. are also subject to change without notice. Our prices are non-negotiable and final. Furthermore, to ensure the preservation of natural resources and the preservation of the superior quality of our products, Au Naturel Jewelry Inc. prohibits the purchase of multiple items for the purpose of comparison. This policy applies to situations where customers purchase multiple items with the intention of returning the remainder and keeping the item, they find most appealing
Au Naturel Jewelry Inc. and any affiliated companies provide information regarding the origin of natural diamonds without any express or implied warranty, whether on this website, in marketing materials, in materials provided to purchasers, or elsewhere. Where applicable, all implied representations, warranties, and conditions concerning the origin of the diamond are hereby disclaimed. Natural diamond origin details are disclosed in accordance with the supplier’s information and the supplier’s demonstrated compliance with the chain of custody protocol of Au Naturel Jewelry Inc. Although reasonable commercial efforts are undertaken to ensure the accuracy of the provided origin information, no guarantee or warranty can be placed on the diamond origin data.
The aforementioned limitation of liability applies to all individuals who viewed or purchased Au Naturel Jewelry Inc. natural diamonds that were identified by origin, as well as to any other individuals who may subsequently obtain Au Naturel Jewelry Inc. natural diamonds that were identified by origin.All information, including that pertaining to the origin of gemstones, the amount of recycled precious metals, and estate details, is provided by Au Naturel Jewelry Inc. to the best of their knowledge and without any guarantee or warranty.
Your Account and Order
You assume full responsibility for safeguarding the confidentiality of your personalized Au Naturel Jewelry Inc. account and for ensuring that access to your computer is restricted whenever you access or utilize the Au Naturel Jewelry Inc. website.
Additionally, you bear full liability for any actions that transpire while utilizing your personal account and password. Users who are below the age of 18 are strictly prohibited from accessing our website without the consent and supervision of a parent or legal guardian.
Kindly be informed that Au Naturel Jewelry Inc. retains the prerogative to rescind orders, refuse service, terminate accounts, remove or modify content, or do so at its sole discretion.
Au Naturel Jewelry Inc. reserves the right, in the event of a chargeback by a customer, to recoup its direct and indirect expenses, as well as to rescind any promotional items, free shipping, or other benefits, in its sole and absolute discretion.
Diamond Certification
Upon placing an order for a loose diamond, Au Naturel Jewelry Inc. will enclose the diamond grading report in the accompanying diamond certificate for shipment to you. These comprehensive grading reports were compiled by diamond grading specialists at reputable diamond laboratories. Duplicate diamond grading reports are prohibitively expensive; consequently, Au Naturel Jewelry Inc. mandates the inclusion of every returned diamond accompanied by its corresponding grading report. If the diamond grading report is not enclosed with the returned item, a replacement fee of 255 US dollars will be assessed.
At the moment the goods are delivered to the designee, ownership of the purchased goods transfers from Au Naturel Jewelry Inc. to the designee.
Approval and Cancellation of Orders
The sole purpose of the order confirmation message you receive from Au Naturel Jewelry Inc. is to verify the receipt of your order request. Au Naturel Jewelry Inc. does not acknowledge customer orders until they have undergone the necessary processing and approval at our corporate headquarters. Au Naturel Jewelry Inc. reserves the right to terminate products or services for any customer at any time and for any reason. The company is not obligated to fulfill customer orders. In such situations, the sole recourse available to the customer will be a complete reimbursement of any funds that have been accumulated with respect to the canceled products and/or services.
Information on how Au Naturel Jewelry Inc. collects, uses, and discloses personally identifiable information from its customers is detailed in our Privacy Statement, which also governs your visit to this site. To protect Au Naturel Jewelry Inc.’s systems and customers, or to ensure the integrity and operation of its business and systems, or in response to legitimate governmental requests, subpoenas, or court orders, Au Naturel Jewelry Inc. reserves the right to access and disclose any information it deems appropriate or necessary, including user profile information (e.g., name, e-mail address). The authority of Au Naturel Jewelry Inc. to disclose such information shall take precedence over any provisions of its Privacy Policy.
Policy on Repeat Infringers
As per the Digital Millennium Copyright Act (“DMCA”) and other relevant legislation, Au Naturel Jewelry Inc. retains exclusive authority to terminate and prohibit website users or account holders who are deemed to be repeat infringers under appropriate circumstances. Additionally, without regard to a history of repeat infringement, Au Naturel Jewelry Inc. reserves the right to terminate the accounts of users whom it has a reasonable suspicion have violated the intellectual property rights of others and/or restrict their access to this website.
Promotions and Advertising
On its website, Au Naturel Jewelry Inc. may feature promotions and advertisements from third parties. Due to the fact that these advertisements and promotions are managed by an unaffiliated third party, Au Naturel Jewelry Inc. is not liable for any loss, damage, or liability that may occur as a consequence of your interactions with the third party provider or the presence of such third parties on our website. Participation in promotional activities or business dealings with advertisers other than Au Naturel Jewelry Inc., as well as any terms, conditions, warranties, or representations associated with such activities, shall be governed exclusively by the agreement between you and the respective third party.
Comments and Submissions
You hereby inform and consent that any feedback or submissions you provide to Au Naturel Jewelry Inc. concerning this website, its products or services, inquiries, comments, suggestions, ideas, plans, notes, drawings, original or creative materials, or other information shall not be considered confidential. Upon submission, such feedback or submission shall automatically be possessed by Au Naturel Jewelry Inc. Au Naturel Jewelry Inc. shall possess sole ownership rights, including all intellectual property rights, to the aforementioned submissions and feedback, and shall have unrestricted use and dissemination rights for any purpose, commercial or otherwise, without requiring your recognition or compensation. By submitting such content, you authorize Au Naturel Jewelry Inc. and its sublicensees to utilize your name in connection with the content, should they elect to do so. You hereby affirm and guarantee the following: (a) the content you provide is accurate and not misleading; (b) you own and control all rights to the content you submit to this site; or you have the legal authority to do so; (c) neither the use nor the posting of the content you supply shall violate the rights of any person or entity nor shall it cause harm to them.
User-generated social media content
Social media users may be contacted by Au Naturel Jewelry Inc. on occasion to request permission to feature their preferred content on our website, social media channels, or in promotional materials. Au Naturel Jewelry Inc. reserves the right to request your consent before using your social media User Content (including but not limited to photos, text, graphics, audio, video, and comments) in connection with its business operations, product features, marketing, promotional, advertising, and other consumer-related endeavors.
By agreeing to a request for permission to utilize your social media User Content, you are granting the following to Au Naturel Jewelry Inc., its affiliated service providers, successors, legal representatives, marketing or public relations agencies, and related agents, licensees, sublicensees, contractors, contractors, successors, and assigns (collectively the “Licensed Parties”): a worldwide, perpetual, irrevocable, fully-paid, non-exclusive license to use your content. Without any obligation to you, the Licensed Parties may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, modify, and/or revise your social media user content as they see fit.
Furthermore, by providing the Licensed Parties with your voice, you grant them the right to utilize your username, actual name, image, visage, descriptions of you, location, or any other identifying information in relation to any use of your social media User Content.
Furthermore, by agreeing, representing, and warranting as follows: (i) you accept full responsibility for the social media user content you post, (ii) you own all rights to the social media user content or have obtained the necessary permissions and rights from any other persons and/or entities that own, manage, or otherwise assert rights to such content, (iii) you are not a minor, and (iv) the Licensed Parties’ use of your social media user content.
It is important to acknowledge that any social media user content you submit will be considered non-confidential. The Licensed Parties are not obligated to protect the confidentiality of any information, regardless of its format, included in any submission, except as required by their respective privacy policies. You consent to the Licensed Parties collecting any personal information you provide for use and disclosure in connection with the use of your social media user content as described herein by using this site. We may also transfer your personal information to third parties or servers located outside your country of residence so that we may process that information on behalf of the Licensed Parties. You consent to the collection, use, disclosure, transfer, and processing of your personal information by the Licensed Parties in accordance with the aforementioned terms and conditions, the Au Naturel Jewelry Inc. Privacy Policy, and any other applicable data protection laws and regulations.
Social media user content is subject to removal at the discretion of the Licensed Parties from the Site. For any concerns regarding the infringement of copyright rights by content on the Site, including social media user content, please reach out to Au Naturel Jewelry Inc.
User Content Products Reviews and
The website and social media accounts of Au Naturel Jewelry Inc. may incorporate or potentially incorporate in the future features such as user-generated content, discussion forums, and interactive areas (“Interactive Areas”). These areas and services grant users or third parties the ability to generate, publish, or store content, messages, materials, or other items on the respective website or social media accounts.
Your singular responsibility shall accompany your use of these Interactive Areas. You agree, by utilizing any Interactive Areas, not to post, upload, transmit, distribute, store, create, or otherwise publish the following on our website: (a) User Content shall include any message, data, information, text, music, sound, photos, video, graphics, code, or other material that is or could reasonably be deemed unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, private or publicity rights infringement, abusive, inflammatory, fraudulent, or otherwise objectionable. (b) User Content shall not constitute, encourage, or provide instructions for a criminal offense. User Content that violates the intellectual or proprietary rights of a third party, such as a patent, trademark, trade secret, or copyright; (d) User Content that misrepresents your affiliation with a person or entity through impersonation; (e) Unsolicited promotions, political campaigning, advertising, or solicitations; (f) Private information of any third party, including but not limited to addresses, phone numbers, email addresses, or Social Security numbers;
User Content submitted to our website, emailed to Au Naturel Jewelry Inc., or shared on social media with permission to use, repost, or otherwise granted grants Au Naturel Jewelry Inc. the following rights: nonexclusive, perpetual, irrevocable, perpetual, irascible, and fully sublicensable; use, reproduce, modify, adapt, publish, translate, produce derivative works from, distribute, perform, and display. Additionally, you authorize Au Naturel Jewelry Inc. and its sublicensees, should they so choose, to utilize the name that you provide in relation to said content. You affirm and guarantee the following: (a) you possess full ownership and control of the rights to the User Content, or have the legal right to do so; (b) the User Content is truthful and not deceptive; and (c) the utilization and publication of the User Content that you provide do not contravene these terms and conditions, infringe on the rights of any person or entity, or result in harm to them.
Au Naturel Jewelry Inc. does not accept liability for any loss or damage caused by User Content posted, stored, or uploaded by you or any third party. Furthermore, the company is not responsible for any errors, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, or profanity that you may encounter as a result of such User Content. Utilization of the Interactive Areas of Au Naturel Jewelry Inc. is at your own risk. User Content, statements, and representations made by Au Naturel Jewelry Inc. users in any public forum, personal homepage, or other Interactive Area are not liable to the company. Furthermore, you agree that any User Content you post or store on our website is subject to immediate and unannounced removal, screening, or editing at the sole discretion of Au Naturel Jewelry Inc. Furthermore, you are solely liable, at your own cost and expense, for creating backup copies of and replacing any User Content you upload or store on our website.
Contrary to the aforementioned paragraph, any misuse of the Interactive Areas or other sections of the Au Naturel Jewelry Inc. website constitutes a breach of these Terms and Conditions. Such actions may lead to the suspension or termination of your privileges to utilize the Interactive Areas and/or our website.
Disclaimer of Warranties
The products offered in conjunction with this website (the “products”) and the website itself (the “content contained therein”) are all provided “as is” and “as available.” Express or implied, Au Naturel Jewelry Inc. makes no representations or warranties regarding the functionality of this website or the products, information, content, or materials it contains. You hereby declare and agree that your utilization of this website is entirely voluntary and at your own peril, and that you bear sole responsibility for any repercussions that may result from such usage. Au Naturel Jewelry Inc. hereby excludes all warranties, expressed and implied, with respect to the information, content, and materials on the site. This includes, but is not limited to, implied warranties of merchantability and/or fitness for a particular purpose, title, and non-infringement. It is not guaranteed that this website, its servers, or its electronic communications are devoid of viruses or other detrimental components, accurate, dependable, current, or complete.
Limitation of Liability
By way of creating, manufacturing, or delivering Au Naturel Jewelry Inc. products, the company, its directors, members, employees, affiliates, agents, or any other individual involved in the process shall not be liable to you or any third party for any damages that may arise from the use of this website. Such damages shall not be limited to loss of use, loss of profits, direct, indirect, incidental, special, punitive, consequential, or any other type of damage. Any consequences arising from the use of or dependence on information acquired from Au Naturel Jewelry Inc., such as inaccuracies or omissions concerning the provenance of the diamonds referenced, disruptions, deletions, errors, defects, viruses, delays in operation or shipment, or malfunctions in the functionality of the Au Naturel Jewelry Inc. website, irrespective of the cause being force majeure, communication failure, theft, destruction, or unauthorized access to Au Naturel Jewelry I. service, notwithstanding the explicit notification of Au Naturel Jewelry Inc. regarding the potential for such harm, or in cases where the damage, loss, or expense can be attributed to Au Naturel Jewelry Inc., its members, staff, affiliates, or agents. In all situations, Au Naturel Jewelry Inc. shall not be exempt from liability. shall not surpass the amount that you actually spent on the service or product that generated the claim.
Certain jurisdictions may prohibit the exclusion of implied warranties; therefore, you may not be subject to some of the aforementioned exclusions. You are responsible for verifying whether local laws impose restrictions or limitations on implied warranty exclusions.
Indemnification
By agreeing to these Conditions, you are legally obligated to protect, compensate, and absolve Au Naturel Jewelry Inc., its independent contractors, service providers, and consultants, as well as its parents, affiliates, and related entities, along with their respective directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses, and costs (including reasonable attorneys’ fees and court costs). These claims may arise from your violation of these Conditions, your use of the Au Naturel Jewelry Inc. Site, or your inability to use the Site. This includes any actual or potential legal action, demand, or claim made against Au Naturel Jewelry Inc., its independent contractors, service providers, employees, directors, or consultants, relating to the Content, your behavior, your violation of these Terms and Conditions, or your infringement upon the rights of any third party.
Links to Other Sites and Services
Au Naturel Jewelry Inc. does not promote, endorse, or approve the content, policies, or practices of third-party websites and services, including those maintained by its suppliers. Au Naturel Jewelry Inc. disclaims any responsibility for the accessibility, substance, protection, policies, or procedures of connected sites or services, encompassing, but not limited to, the precision of substance on connected sites or services and the privacy policies and practices of connected sites and services.
Termination
Au Naturel Jewelry Inc. has the authority to cancel your license to use this site and restrict your future access to and use of the site, without notice and in its own discretion, regardless of any existing conditions.
Miscellaneous
These Conditions include the whole comprehension between you and Au Naturel Jewelry Inc. about the subject matter discussed herein and override all previous agreements and understandings between you and Au Naturel Jewelry Inc. concerning the same subject matter. Au Naturel Jewelry Inc.’s failure to enforce any provisions of these Conditions at any time will not be considered a waiver of those provisions or impact Au Naturel Jewelry Inc.’s right to enforce all provisions of these Conditions in the future. Au Naturel Jewelry Inc. will not consider any violation of these Conditions as waived, and such breach will not be considered as a waiver for any future breaches. In the event that any provision of these Conditions is ruled invalid or unenforceable for any reason, it will be considered apart from the other sections of these Conditions, which will continue to be fully effective. Provisions pertaining to your rights and responsibilities that continue to be effective after termination or are essential for enforcing any right will persist beyond the termination or expiry of these Conditions.
Arbitration
The Conditions and your use of this Site will be regulated and interpreted according to the laws of the Canadian Province of Alberta, without needing to refer to its conflict of law provisions. The user acknowledges that any legal action or disagreement, including disputes, claims, or controversies related to these Conditions, their breach, termination, enforcement, interpretation, validity, or the use of the Site or purchases made from the Site, shall be settled through binding arbitration rather than in a court of law. However, both parties still have the right to pursue an individual legal action in a small claims court. You further acknowledge that arbitration must be conducted on an individual basis and that you are explicitly renouncing your right to participate in or combine claims in arbitration, or to arbitrate any claims as a representative or member of an alleged class. You recognize and consent to the relinquishment of your entitlement to a trial conducted by a jury. This arbitration clause will remain in effect even after the termination of these Conditions, as well as any other contractual relationship you have with the Company.
By accepting these Conditions, you understand and agree that the International Centre for Dispute Resolution Canada (ICDR® Canada) will be responsible for interpreting and enforcing this clause. Furthermore, any arbitration related to this provision must be conducted via the ICDR. The arbitration will be carried out in compliance with the current Arbitration Rules of the ICDR, and the arbitrator will be obligated to adhere to these conditions. The arbitrator has the power to bestow legal, equitable, and declaratory remedies. The arbitration process will be conclusive and obligatory for all parties involved.
Questions
If you have any questions, please do not hesitate to contact us.
